E-commerce Skincare · Case study

Close to you

Full business brand identity design

Client
Close To You Skincare — Direct-to-Consumer
Timeline
1 week
Services
Branding
Close to you

Close to you had a beloved product line but growth had plateaued. Meta CAC was climbing 40% year over year and the brand was over-reliant on a single acquisition channel. We rebuilt the growth engine end-to-end — from creative production to landing pages to lifecycle flows.

The challenge

Rising acquisition costs on Meta had cut contribution margin nearly in half. The team had strong product-market fit but no measurement infrastructure to make confident media decisions, and the storefront converted below industry benchmarks on mobile.

Our approach

We built a modular creative system so we could ship 12–20 concepts per week and let performance data pick the winners. In parallel we re-architected the PDP, added post-purchase upsells, and launched a full Klaviyo lifecycle program with welcome, browse-abandon, cart-abandon and win-back flows.

What we shipped

Weekly creative sprints, a rebuilt Shopify storefront focused on mobile-first conversion, TikTok Spark Ads as a second scale channel, and an attribution model that unified paid and organic signal so the team could plan spend with confidence.

+235%
Revenue in 5 months
-38%
Blended CAC
3.1x
Return on ad spend
+68%
Repeat purchase rate
Namada didn't just run our ads — they rebuilt our growth engine. Five months in, paid revenue tripled.
Sara El-Khoury · CMO, Close To You Skincare

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